MABO is providing an update regarding the ongoing challenges officials are experiencing when accessing Game Plan to write the exam. The slower performance and access issues are due to significantly increased traffic, as many officials are using the platform during this final week of the exam period causing it to crash at times.
The developer is doing as much as possible to improve the system’s efficiency and ensure it remains operational and running.
To accommodate these challenges, we will be extending the exam deadline to Tuesday, December 17, until 5 PM ET. Please note, this will be the final extension of the deadline. We hope this will help offset some traffic and allow officials to gain access to game plan.
Please do not email exam support to report that the website is down. They are already aware of the delays and are addressing them as they arise. Instead, please direct them to use the support email for specific issues such as:
- Lost passwords/username
- Incorrect access to the NOCP exam level
- Other technical exam-related concerns
We sincerely apologize for the inconvenience and frustration caused by these delays. Thank you for your patience and cooperation. Exam Support remains available to assist Monday to Friday, from 8 AM to 4 PM ET.
If you have any questions or need further clarification, please don’t hesitate to reach out to :
Provincial Interpreter
Darren Patkau provincialinterpreter@maboref.com
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The 2024‐25 FIBA Rules Exam will be available for all officials registered with CBOC to take starting on Monday, November 4th at 12:00 PM (ET) and will close on Friday, December 6th 17th at 5:00 PM (ET).
Please note the exam closes indefinitely on Friday, December 6th 17th at 5:00PM (ET) and will not be extended.
EXAM SUPPORT
Exam support will be available during the exam period from
Monday to Friday, 8am – 4pm (ET). Please contact cboc@basketball.ca
If you do not know your game plan login information, please DO NOT create a new game plan account. Instead, contact support for assistance with your login details. Creating a new account will not grant you access to the exam.
Please make sure to log into your Game Plan account before the exam window opens to confirm that you can access your account without any issues.
English Exam Instructions can be accessed here